Frequently Asked Questions (FAQ)
1. What products does Easeify sell?
Easeify offers carefully selected products designed to make everyday life easier. Our catalog may change from time to time, so please check the product pages for the latest offerings.
2. How do I place an order?
Simply browse our website, select your desired product, add it to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
3. Do you offer Cash on Delivery (COD)?
Availability of Cash on Delivery (COD) will be clearly mentioned on the product or at checkout. COD may not be available for all locations or products.
4. What payment methods do you accept?
We accept all major payment methods including:
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Credit & Debit Cards
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UPI (Google Pay, PhonePe, Paytm, etc.)
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Net Banking
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Wallets
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Cash on Delivery (where applicable)
5. How long does delivery take?
Orders are usually delivered within 4–7 business days after dispatch. Delivery time may vary depending on your location and external factors such as weather or courier delays.
6. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to track your shipment in real time.
7. Can I cancel or modify my order?
Orders can only be cancelled or modified before they are shipped. Please contact us as soon as possible if you need to make changes.
8. What is your return or replacement policy?
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with proper proof (photos/videos). Eligible cases will be reviewed and processed as per our policy.
9. What should I do if my product is damaged or missing?
If your order arrives damaged or with missing items, contact us within 48 hours of delivery with images or videos of the package and product. We will assist you promptly.
10. Do you ship across India?
Yes, we currently ship to most locations across India. We do not offer international shipping at this time.
11. What if I entered the wrong delivery address?
Please ensure your address and contact details are accurate while placing the order. Easeify is not responsible for delays or non-delivery due to incorrect or incomplete address details.
12. How can I contact customer support?
You can reach us through:
📧 Email: support@easeify.com
🌐 Website: https://easeify.in